Our agents are ﬂuent in both Spanish and English for clear communication in both languages
70% of our agents lived in the US and bring a strong understanding of the culture including slang and other cultural references.
We are available to assist your customers every hour of the day and every day of the year
We can increase or decrease your seat count depending on seasonality and other factors
We recruit and employ top-notch agents who love what they do. Our turnover rate is one of the lowest in our industry!
Our centers are located close to the US making it easy to work in a similar time zone and convenient for making quick trips to the contact centers
We meet the payment card industry and data security standards
With 6 locations, TyT has the diversity needed to keep operations open if the unexpected happens
We deliver the client a unique experience of service by solving the needs of the client in the first call with the best quality.
We help your company to get access to new markets and grow your profits.
Sales is our Expertise.
Objectivity. Advanced Technology. Enhanced Resource Utilization. Increased Accuracy. Speed.
Finding the right partner in the banking and financial industry to provide an end-to-end customer service and a call center solution is critical to drive your results. Our efficient plataform also offers significant cost efficiencies from improved resource utilization, and a multi-layered approach to secure your data.
Our professional services fuse two important elements in delivering effective technical support to users: logic and empathy. After determing the root cause of the problem, we use simplified instructions to guide the user in fixing product issue.
With more than 10 years of experience with some of the industry´s leading insurance providers. We have developed a comprehensive life-cycle solution that supports the evolving insurance market.
We know how difficult, costly and time consuming it can be to recruit, interview, select, hire and train profesional employees that fit your companies needs and culture. We have years of experience recruiting, hiring and training professional BPO service employees in all major business industries.
Let us use our vast network, experience and trained profeesionals to recruit and staff only the top-tier business professionals to your companies business needs.
1000 available seats spread across 6 nearshore locations. TYT Seat Leasing has positioned itself to be the #1 Seat Leasing. Call Center Office. Serviced Office in México by providing our clients with the most highly experienced, dedicated employees, amazing facilities that use dedicated ISP at the most affordable prices around.
Our offices are 24/7 Dedicated Access.
We don´t do shared environments because it doesn´t work!
No additional charges, no SURPRISES!
24/7/365 Full-Time Dedicated IT staff
Dedicated Static IP
Dedicated & Exclusive Firewall
Dedicated & Exclusive Network
Customized Permission Set for your Staff
Our Site Manager & Business Development Staff are on scene every day. We are available 24/7/365.