Efficiency and attention that build trust.
We accompany each project from pre-sale to post-sale.
The challenge facing the real estate sector
The process of buying, renting, or investing in real estate has evolved. Today, customers research, compare, and decide based on the customer service and support they receive. In a competitive, high-value market, a lack of timely follow-up or incomplete information can mean the loss of a business opportunity.
In addition, construction companies face the need to maintain constant communication with multiple stakeholders: buyers, brokers, distributors, and suppliers. Added to this is the complexity of after-sales service, where the management of warranties, claims, and maintenance requires order, empathy, and transparency.
How we support you at TYT
At TYT, we design real estate service models that connect each phase of the process—from initial contact to property delivery—through specialized teams, integrated CRM, and omnichannel monitoring.
We respond to requests for information, schedule visits, follow up on quotes, and resolve post-sale incidents with real-time reports and traceability. In addition, our agents are trained to offer a consultative service, understanding the emotional context behind each purchase decision.
At the operational level, we work with automated contact flows, tracking dashboards, and constant quality feedback, enabling real estate agencies and developers to improve their conversion rates and strengthen customer satisfaction.
Measurable results
increase in sales closures.
reduction in follow-up times.
How TYT technology speeds up decisions and after-sales service
Automated real estate CRM
centralizes leads, visits, quotes, contracts, deliveries, and after-sales tickets; automatic reminders for each milestone (signing, deed, warranty).
Pre-sales and customer service chatbot
qualifies prospects 24/7, schedules tours (in-person/virtual), and answers FAQs about credit, amenities, location, and construction status.
Confirmation voicebot
confirms appointments, validates pending documentation, and sends summaries via SMS/WhatsApp to reduce no-shows and reprocessing.
Agent Assist & Super Agent
guides advisors with consultative scripts (objections, upsells of finishes/parking/storage) and next steps based on buyer profile.
QA Agent
audits pre-sale/post-sale calls and chats (clarity, promises, times) and generates accurate feedback to increase conversion and delivery NPS.
Post-sale self-service
portal for reporting incidents, checking warranties, evidence, and repair appointments with real-time traceability.