
Talent solutions and specialized services

Customer service
We have specialized teams to offer empathetic, agile, and high-quality service in every interaction. Our approach goes beyond resolving queries: we seek to build trust, foster customer loyalty, and add value to the relationship with your brand. With clear protocols and constant monitoring, we guarantee compliance and excellence.

Sales
We design prospecting, retention, and closing strategies with teams highly trained in consultative techniques and supported by cutting-edge technology. This ensures higher conversion rates, increased average ticket sizes, and stronger customer relationships. Our business practices are geared toward measurable and sustainable results.

Collection
We provide a professional, ethical, and strategic collection service aimed at recovering past-due accounts without damaging customer relationships. Through risk segmentation and the use of digital channels, we achieve more efficient and effective processes. Our approach helps maintain the financial health of your business.

Technical support
We provide level 1 and 2 technical solutions to resolve incidents quickly and accurately. Our teams have clear protocols, knowledge bases, and technological tools that reduce response times and improve customer satisfaction. Ideal for operations that require critical continuity.

Back office
We manage administrative processes, document validation, and repetitive tasks with high quality standards. Our solution frees up internal resources so your teams can focus on strategy, while ensuring traceability and accuracy in every operation. This increases the overall efficiency of the organization.

Seat leasing
We provide technological infrastructure, workspaces, and security measures that are ready to operate. With this solution, companies can scale quickly without worrying about investments in facilities. We offer flexibility, guaranteed availability, and compliance at every site.

Workforce solutions
We offer planning, forecasting, and talent management to ensure operational continuity and goal achievement. With workforce management practices, we guarantee adequate team sizing and schedule optimization. This solution improves productivity and reduces the risk of disruption.

Payroll administration
We manage payroll transparently, securely, and in compliance with current regulations. Our service ensures accurate calculations, timely payments, and reliable support for both the company and its employees. This avoids legal risks and strengthens confidence in the operation.

Recruitment
We specialize in attracting qualified talent through fast and effective selection processes. With methodologies based on technical and cultural filters, we ensure that each vacancy is filled with the right profile. This guarantees lower turnover, greater retention, and more productive teams.