Trust you can hear in every call.
Immediate attention, reliable support, and rapid response to incidents.
The challenge facing the security sector
Companies dedicated to security and access control operate under one critical premise: every second counts. Response speed and precision in handling incidents determine not only customer satisfaction, but also the safety of people and facilities.
The sector faces the challenge of maintaining total availability, coordinating real-time alerts, managing multiple protocols, and providing empathetic care in emergency situations. In addition, the information handled is highly sensitive, making confidentiality and traceability indispensable.
How we support from TYT
At TYT, we provide comprehensive support to security, access control, and remote monitoring companies with operational teams trained for immediate response. Our infrastructure allows for 24/7 continuous service, automatic incident escalation, and real-time quality monitoring.
We integrate voice and text bots for first-level service, complemented by human agents who manage emergencies quickly and empathetically. Through constant feedback, we help our clients maintain service continuity, reduce critical errors, and strengthen user confidence.
Measurable results
reduction in escalation times.
operational continuity in critical services.
How TYT technology guarantees speed and control
Emergency voicebot
channels critical calls and activates automatic protocols.
Monitoring CRM
records incidents, alert levels, and tracks corrective actions.
QA Agent
audits report accuracy and escalation speed.
Super Agent
assists operators in crisis management with guided scripts and priority communication.