We resolve issues quickly and serve with empathy.
We handle every claim with agility and confidence.
The challenge facing the insurance sector
Insurance customers experience moments of stress and vulnerability. When faced with an accident, they expect quick responses, humane treatment, and clarity at every step of the process. Insurers face pressure to maintain empathy without compromising efficiency, all within demanding regulatory frameworks.
In addition, the digitization of the sector has created new channels of contact and greater expectations for 24/7 service. Poor customer service or a slow process can lead to a loss of trust and future renewals.
How we support you at TYT
At TYT, we offer comprehensive support to insurance companies in sales, renewals, claims management, and specialized support. Our agents are trained to combine operational agility with empathetic communication, ensuring that every interaction reinforces the policyholder's trust.
We have automatic feedback and quality monitoring tools that allow us to detect opportunities for improvement in real time. In addition, our models are scalable and adaptable to peaks in demand, ensuring constant and consistent coverage.
Measurable results
reduction in claim handling times.
increase in policyholder satisfaction.
How TYT technology speeds up claims management
24/7 chatbots & voicebots
streamline accident reports, claims, and renewals.
Insurance CRM
provides complete traceability for each case with automatic validations.
Agent Assist
suggests clear and empathetic responses when assisting policyholders.
QA Agent
ensures compliance with scripts and monitors claim closure times.